Frequently Asked Questions
Everything you need to know about your favorite islander essentials.
How long will it take for my personalized bottle to arrive?
Personalized items typically take 3-5 business days for production before being shipped. Standard delivery usually takes an additional 2-3 business days within the UK.
Can I return personalized items if I change my mind?
Unfortunately, we cannot accept returns or exchanges on personalized products unless they are faulty or damaged upon arrival, as they are custom-made to your specifications.
What is your policy on clothing returns?
Non-personalized fashion items can be returned within 28 days of receipt, provided they are unworn, unwashed, and have all original tags attached.
Do you offer international shipping?
Yes, we ship to a wide range of international destinations. Shipping costs and delivery times vary by location and will be calculated at checkout.
How should I care for my Love Island apparel?
To keep your gear looking fresh, we recommend washing inside out at 30 degrees and avoiding tumble drying or direct ironing on printed graphics.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.